Privacy Policy

Zencrest Cloud Institute (“we”, “us”, “our”) respects your privacy. This Policy explains what data we collect, how we use it, and the choices you have. It applies to our website, courses, and related services.

Data we collect

• Account data: name, email, and settings you choose.
• Transaction data: purchases and subscriptions (processed by our payment processors).
• Usage data: pages visited, features used, and diagnostics, collected in aggregate.
• Support data: messages you send via forms or email.
• Device data: browser, device type, and language preferences.

How we use data

• Provide and improve courses, labs, and support.
• Process transactions and prevent fraud.
• Communicate about updates, changes, and policy notices.
• Analyze usage to enhance quality and reliability.

Legal bases

Depending on your region, we rely on consent, contract necessity, legitimate interests, and compliance with legal obligations.

Cookies and similar technologies

We use cookies to remember preferences, secure sessions, and understand aggregated usage. You can control cookies in your browser. Our cookie banner allows consent management.

Data retention

We retain personal data only as long as necessary to provide services, comply with law, and resolve disputes. Aggregated analytics may be retained longer without identifiers.

Sharing

We share data with vendors who process it on our behalf (e.g., hosting, payment, email). We do not sell personal data. We may disclose information if required by law or to protect rights, safety, and integrity.

Security

We use technical and organizational measures to protect data, including encryption in transit, role-based access, and auditing. No method is 100% secure.

Your choices

• Access, correct, or delete your account data by contacting support.
• Opt out of non-essential communications via unsubscribe links.
• Manage cookies via your browser or our banner.

International transfers

Data may be processed across regions where our vendors operate, under appropriate safeguards.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

Changes to this Policy

We may update this Policy. Material changes will be announced on this page with an updated effective date.

Contact

Questions? Email [email protected] or call +1 (415) 652-9038.